FAQ

How do I receive my product?

All our products are digital. The moment your payment is confirmed, a download link appears on screen and is emailed to you. Most customers have their files within seconds.

What format are the files in?

Depending on the product, you'll receive PDF guides, editable Word/Excel templates, and/or HTML files. Each product page lists its exact formats. Everything works on any standard device.

Do I need any special software or skills?

No. Our resources are designed in plain language for non-experts. You can open them with free, common tools (any PDF reader, Microsoft Office, Google Docs/Sheets, or a text editor).

What is the difference between SEO, AEO and GEO?

SEO helps you rank in classic search engines like Google. AEO (Answer Engine Optimization) helps you get quoted by AI assistants like ChatGPT and Perplexity. GEO (Generative Engine Optimization) helps your content become a source that generative AI models reference. Our toolkits cover all three.

Can I get a refund?

Because products are delivered instantly and cannot be returned, all sales are final once a file is accessed. If a file is faulty or not as described, contact us within 14 days and we'll fix it or refund you. See our Refund Policy for details.

Are these products suitable for any industry?

Yes. The frameworks and templates are industry-agnostic — they work for e-commerce, services, blogs, local businesses and more.

Do you offer support?

Absolutely. Email us at support@mediaservere.com and we'll respond within 24 hours on business days.